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Frequently Asked Questions

Get Every Single Answers There if you want

  • About Sunny Bank?

    Sunny Bank is primarily a retail banking operation, providing credit cards, auto loans and home loans in addition to checking and savings services. Originally a pure credit card company, Sunny Bank expanded into banking in earnest in 2005. Early in 2014 Capital One was criticized for changing its customer terms of service to allow the bank to contact customers in any manner it chose, including deliberately deceiving them with fake phone caller IDs. Today, Sunny Bank has more than $318 billion in assets, though its branches number only 474, the lowest count on this list.

  • How do I access my account online at Sunny Bank Online?

    To access Sunny Bank Online as a first time user, you will need to create a User ID and Internet Password. You can create a User ID and Internet Password using the Debit Card for your Proposed Checking Account and the ATM Personal Identification Number.

  • How do I transfer funds to another bank account in the world?

    You can transfer funds online from your Non-Resident External (NRE) Account or Non-Resident Ordinary (NRO) Account to a bank account in India either through the National Electronic Funds Transfer (NEFT) system or the Real Time Gross Settlement (RTGS) system. There are over 100,000 branches of banks in the world that accept transfers made through the NEFT or RTGS system. Kindly note, online transfer of funds from NRO to NRE Account is not possible.
    For more details, please check the contact us page for details.

  • I would like to terminate my Term Deposits before maturity? Will I lose any money?

    Withdrawal of any Term Deposit prior to the original maturity date is called pre-termination. You can pre-terminate a deposit at any time. However, if you pre-terminate a deposit before the minimum tenure of the deposit, then no interest will be paid. The minimum tenure for Non-Resident External Deposits and Foreign Currency Non-Resident Deposits is 1 year and the minimum tenure for Non-Resident Ordinary Deposits is 7 days.

  • Why do I need to provide "Customer Profile Update" forms so often?

    Sunny Bank USA guidelines require all banks to periodically contact customers and collect most recent colour photograph, identification documents and proof of address.
    To help us comply with this requirement, we may contact you and request you to send a completed Customer Profile Update form along with a recent colour photograph, copies of your identification documents and copies of proof of address.
    If there are any changes to your identification documents or address, you can uploads these documents after you login to your account on Sunny Bank Online.

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